Flozz Services
Simple services to follow up with your customers more easily.
Flozz starts with your website, then helps you respond, follow up and stay organized more easily — one useful service at a time.
Your website first
A good website to start. Helpful services when you need them.
You do not need to change everything at once. Flozz first builds the right online presence for your business, then adds only the services that can genuinely save you time.
A simple, professional online presence
Clearly present your business, services, service area and the best way to contact you.
- A clear website on every screen, ready to grow
- Your essential information is easy to find
- An inquiry form and a call button
A more complete online presence
Use several pages to explain your expertise more clearly and strengthen your local visibility.
- A complete multi-page website
- A structure tailored to your services
- Initial preparation of your Google presence
Customer reception that continues while you work
Answer questions, collect useful details and suggest an appointment or callback by phone, chat or email, with a setup tailored to your business.
- Flozz Email Assistant included and activated only if you choose
- Requests understood and appointments organized
- The assistant hands the request to you when it cannot answer
Five practical services
Support where your day becomes difficult to manage.
Each service meets a specific need. The available modules you can add to your website are grouped under the name Flozz Apps. You choose only what fits your organization and your customers.
Customer reviews on Google
After the job, Flozz sends your customer a direct link to your Google Business Profile. They can easily share their experience and help future customers trust your business.
- A simple link
- Sent at the right time
- Honest reviews
- More trust in your business
Inquiry and quote follow-up
New inquiries arrive in one place. You can see which quotes were sent, which replies are pending and when to follow up next, without keeping everything in your head or across several notebooks.
- Inquiries in one place
- Quotes are easy to find
- Follow up at the right time
- A clear view of every inquiry
Phone assistant
When you cannot answer, the assistant takes over, speaks naturally with the caller and answers common questions about your business, services or products. It can capture the request, arrange an appointment or pass on a callback request.
- Your phone rings first
- Common questions receive an answer
- The request and contact details are collected
- An appointment or callback can be arranged
Conversational assistant on your website
From a chat window in the bottom-right corner of your website, the assistant answers questions about your business, services or products. It can collect the visitor’s name, phone number and email address, suggest an appointment, prepare a quote request or pass on a callback request.
- Immediate answers
- Contact details are collected
- The visitor’s needs and contact details are collected
- An appointment, quote or callback can be suggested
Flozz Email Assistant
It replies to incoming emails, informs prospects, asks useful questions and can suggest an appointment or quote request, or pass the conversation to you.
- Replies from approved business information
- Useful details collected to understand the request
- An appointment or next step can be suggested
- Choose: off, replies for your approval, or automatic replies for selected messages
Demo
Test the Email Assistant like a real customer.
Choose your business, select a sample question, then edit or send the message. The AI replies using the information that your business has approved.
Simulation only — no email is sent
Based on your needs
Other services can be added, without forcing a large catalog on you.
We first look at how you work. If a recurring task takes too much of your time, we can explore a simple solution.
Booking and reminders
Let your customers choose an available time and receive useful information before the appointment.
Reconnect with former customers
Prepare a one-time campaign for a contact list you are authorized to use.
Organize messages more clearly
Bring written inquiries together and organize clearer follow-up, with your approval whenever needed.
Keep your website up to date
Add or update content when your business, services or information change.
These add-on services are offered separately. Their scope and price are confirmed before anything is set up.
One step at a time
How Flozz chooses what can genuinely help you.
We look at your working day
Calls, messages, appointments and quotes: we identify what interrupts you or remains difficult to track.
We choose one need
No complicated system. We start with the task that can deliver the clearest benefit.
We set it up and adjust it
The service is configured for your business, then checked before anything else is added.
Frequently asked questions
You stay in control, at every step.
Flozz adapts to your business. You do not need to buy several services to get started.
Do I need every service?
No. Your website is the starting point. Other services are offered separately, only when they meet a genuine need.
Are these services included with the website?
Your website includes what is listed in your chosen plan. Add-on services are scoped and priced separately before they are set up.
Can I start with just one need?
Yes. That is the Flozz approach: start simply, check that the service genuinely helps, then decide whether another improvement would be useful.
How does the Phone Assistant work?
Your phone rings normally. If you cannot answer, the assistant can take over, answer common questions, capture the inquiry, arrange an appointment or pass on a callback request according to the rules agreed with you. It is introduced gradually and tested carefully.
How does the conversational assistant on the website work?
A chat window appears in the bottom-right corner of the website and the visitor chooses to open it. The assistant answers from approved information about your business, then can collect the necessary contact details, suggest an appointment, prepare a quote request or pass on a callback request.
How does the Flozz Email Assistant work?
It replies to incoming emails using approved information about your business. You can leave it off, review suggested replies before sending, or allow targeted automatic replies for approved inquiry types.
Do I need to change all my habits?
No. Flozz aims to simplify your organization without forcing you to change everything overnight.
Let’s start by seeing what your website could already improve.
The free mini-audit gives you an initial score and clear priorities, directly on screen.